FREQUENTLY ASKED QUESTIONS - DÜSSELDORF

CLASSES

  • We offer daily 45-60 minute RIDE, Barre, HIIT, Yoga, Mat Pilates, and Reformer Pilates group classes.

  • Before coming to your first class, please note that it will take some time to get changed, familiarize yourself with the studio and set up your bike, therefore, we kindly ask you to show up at least 15 minutes before your class is scheduled to start.

  • Our doors close promptly at the start of each class and are not opened again until the class is over. If you are late to your class you will not be permitted in and you will lose your class credit. Please show up to the studio at least 5-15 minutes before your class is scheduled to start.

  • Of course, our classes are suited to challenge you at any level and our instructors are always providing modifications and adjustments to suit your needs. For an introduction to Reformer classes, please take 3 Reformer Method classes and for an introduction to RIDE classes, you may take our RIDE Method classes. All other classes are open for all levels!

  • Just bring your gym gear. We've got everything else covered from cycling shoes, towels, hair dryers, lockers, and fresh water from our filtered Leogant fountain, just remember to bring a bottle to fill up or you can also buy a BECYCLE & BEYOND bottle in the studio. Bring grippy socks for Reformer, Mat Pilates or Barre classes or purchase them in the studio.

  • A RIDE class is an Indoor cycling class, also known as spin class – a high-energy fitness workout conducted on a stationary bike. It combines cardiovascular exercise with strength training, offering a dynamic and intense workout experience. At BECYCLE, our RIDE classes are designed to be performance-driven. We combine power and rhythm-based workouts, with a strong focus on performance metrics displayed on the bike’s console. While riding to curated music that enhances both atmosphere and energy, we utilize RPM and Watts to keep us accountable, track progress, and maximize individual performance.  These classes take place in our RIDE room.

  • A REFINE class is any class that takes place on a mat in our REFINE room: Barre, Mat Pilates, Yoga and HIIT.

  • A REFORMER class is a Reformer Pilates class that takes place on a Reformer machine. These classes take place in our REFORMER room. What makes our Reformer classes stand out is our attention to the quality of the movement, cueing for functional alignment and breathing techniques to call attention to the mind-body concentration that deepens the specificity of each exercise. 

    At BECYCLE, we honour the importance of functional and integrated movement. All of our instructors are extensively trained and qualified in Pilates, ensuring that they understand the “why” of each exercise and can facilitate a meaningful experience aimed at health and longevity. 

    We craft an intentional experience for our students, carefully planning how the flow from one movement will lead to the next, and considering how to best counteract the stress of daily life.

    Please note: grippy socks are required!

  • Yes, here are a few rules we live by: 

    • Always check yourself into class with our front desk staff before you head into your workout. 

    • Doors close at the exact starting time of class, so you must be in the room before the class start time, 5-10 minutes is best. 

    • Late-comers disrupt the flow of the class and will not be permitted in. 

    • If you must leave class early for any reason, please tell the instructor ahead of time or signal to them on your way out that you’re OK and nothing is wrong. 

    • If you choose to stay for the end of class stretch period, please stay for the whole part.

    • Please do not bring your phones into your workout, take this time to disconnect. 

    • Always be respectful to your instructors, your fellow workout buddies and last but not least, our staff.

    • Please only take 1 towel for your shower, 2nd one will be charged and keep your showers timely to not cause long waiting lines.

CREDITS & MEMBERSHIPS

  • A credit is what you purchase to book into our classes! 1 credit = 1 class. Please note: there is a price difference between our RIDE&REFINE credits, and our REFORMER credits.

  • You can purchase our First-Time Special Offers.

    Note* You have the option to choose between the 1ST TIME SPECIAL RIDE & REFINE (2 CLASSES) and 1ST TIME SPECIAL REFORMER (2 CLASSES)– only purchasable once per customer.

BOOKING

  • Here are the steps to book into a class with us:

    1. Create an account under studios -> Düsseldorf

    2. Purchase some credits.

    3. Book yourself into a class via the class schedule

  • Cancel at least 12 hours before your class via your account, so that we can fill your spot with a customer on the waiting list. Otherwise, you will be marked as a no-show and lose your class credit. There may be a penalty charge of 19€, if you are on a challenge or any special

  • If a class is full and you’d still like to book into it, you will be added to the waitlist. 

    If a spot then becomes available more than 3 hours before a class, you'll automatically be booked in and receive an email confirmation. The waitlist works on a first-come, first-served basis. 

    • What if a spot opens up after 10 pm for an early class ( 7am-9am)? You'll get an email to confirm your spot.

    • What happens if a class is less than 3 hrs away? Everyone on the waitlist gets an email with a link when a spot opens up. The first person to click the link gets the spot.

    • When does the online waitlist stop working? The online waitlist stops 10 mins before the class starts.

    • Are there cancellation rules for the waitlist? Normal cancellation rules apply, so manage your waitlist entries carefully.

STUDIO

  • We have 1 location in Düsseldorf:

    -BECYCLE, Stadtmitte - Oststraße 54-56, 40211 Düsseldorf

  • Yes, we have lockers for you to secure your items at each studio. Please don’t leave any valuables unlocked.

  • We have showers and locker rooms at BECYCLE.

  • Yes, we provide cycling shoes free of charge from sizes 36-49 for all RIDE classes. If you would like to bring your own shoes, please note that we use the SPD click system.

  • Our staff will always conduct their rounds at the end of each class and keep anything found in our lost & found for 1 week, simply send us an email and come back to the studio as soon as you can to retrieve anything!

  • Always email us at dus@becycle.de with any questions or concerns.

  • Indoor cycling, yoga, barre, reformer pilates, and mat pilates are good choices of activity during pregnancy. Always talk to your obstetrician before coming in, particularly in your first trimester. It is your responsibility to modify exercises where necessary and even decide against classes that may be too strenuous. Always let your instructor know if you are pregnant before you start your class. The instructor can give you modifications if needed as all our REFINE and REFORMER instructors are pre and postnatal trained.